Fransen, L. (2021) The use of boundary spanners for a better collaboration in Public Private Partnerships. Bachelor thesis.
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Bachelors Thesis SPD L. Fransen- S3436667.pdf Download (2MB) | Preview |
Abstract
For large infrastructure projects, Public Private Partnerships can provide the right organizational structure to enhance benefits for both the public as well as the private sector. In the Netherlands, the DBFM-contract is promoted, resulting in that the private sector has the responsibility to design, build, finance, and maintain a project for a long period. Yet, due to the high managerial challenges of the contracts, insufficient satisfaction between stakeholders in different stages/fields often leads to a non-collaborative environment. It will be worthwhile to investigate how boundary spanners can improve the collaboration by looking at the information/communication and the relational aspects. This Bachelor thesis will therefore investigate how boundary spanners can facilitate better collaboration in PPPs, with the use of a case study of the infrastructure project de Tweede Coentunnel. This was done by combining in-depth interviews, media- and document analysis. De Tweede Coentunnel had to deal with several conflicts, of which multiple conflicts, such as communication language, maintenance for the cooperative relationship, and joint responsibility, highly affected the collaboration. Three types of boundary spanners were identified, namely ‘Coordinators’, ‘Interpreters/Communicators’, and ‘Entrepreneurs’, in which the first two types improved the collaboration by exchanging and translating information, and therefore also improved the communication language. Regarding the relational aspect, the ‘Entrepreneurs’ improved the collaboration by directing, increasing trust, and proving a good maintenance for the collaborative relationship and joint responsibility. It can be concluded that all respondents experienced the collaboration positively, after the influence and activities of the boundary spanners.
| Item Type: | Thesis (Bachelor) |
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| Degree programme: | Spatial Planning and Design |
| Supervisor: | Verweij, S. |
| Date Deposited: | 14 Jul 2021 07:02 |
| Last Modified: | 14 Jul 2021 07:02 |
| URI: | https://frw.studenttheses.ub.rug.nl/id/eprint/3560 |
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