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Lived Experience of Older People Navigating Administrative Obligations in Australia

Wick, Nicholas (2023) Lived Experience of Older People Navigating Administrative Obligations in Australia. Bachelor thesis.

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Abstract

The aim of this study is to gain insight into the lived experience of older Australians engaging with administrative obligations required for day-to-day living. Australia’s ‘aged care’ encompasses a range of government supported programs and services for the care of older people. Aged care policy is shifting to an aging in place strategy that requires a high level of independence of older people to function. However, it is unclear in academic literature whether administrative obligations impact independence as people age. Past research on individuals’ experience of administrative obligations has mainly focused on citizen-state interactions. Therefore, this study poses the question: What is the lived experience of older people aging in place, when navigating their administrative obligations in Australia?The concept of administrative tasks is introduced to provide a framework for analysis. Semi-structured interviews were conducted with older Australians followed by thematic analysis. Three overarching themes were identified: (1) navigating government bureaucracy results in widely varying experiences, (2) digitalization of administrative processes can ease the process, but can also produce feelings of fear, and (3) informal support has varying impacts on administrative processes. This study provided a framework and findings for an open minded interpretation of lived experiences when engaging with administrative obligations, including those found outside of citizen-state interactions.

Item Type: Thesis (Bachelor)
Degree programme: Human Geography and Planning
Supervisor: Oosterhoff, A.T. and Aviisah, M.A.
Date Deposited: 04 Jul 2023 11:43
Last Modified: 04 Jul 2023 11:43
URI: https://frw.studenttheses.ub.rug.nl/id/eprint/4209

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