Rijke, J.W. de (2024) Measuring and enhancing the social licence to operate in road infrastructure projects – a case study of the Southern Ring Road of Groningen. Master thesis.
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Jelmer-de-Rijke-MSc-thesis-SLO-final-version-22-07-24.pdf Download (2MB) | Preview |
Abstract
The public can contest infrastructure projects, resulting in project delays and budget overruns. In extractive industries, the Social Licence to Operate (SLO) concept monitors and enhances social acceptance. The SLO is the ongoing level of social acceptance reached among all affected by a certain project. It consists of four levels: withdrawal, acceptance, approval, and co-ownership. These are divided by legitimacy, credibility, and institutionalised trust boundaries, which can be examined using several criteria. However, limited research exists on how the SLO can be applied to enhance infrastructure projects. Therefore, to research the potential of the SLO in road infrastructure projects, a comparative case study analysis between five road infrastructure projects in the Netherlands is done to research how the SLO can be operationalised with an extended focus on the Southern Ring Road project in Groningen. Society's potential to disrupt a project via withdrawal of the SLO depends on their ability to unite, the level of protest, and their ability to seek attention from the media and politicians. To reach social acceptance for society, project developers should explain the common good, gain confidence by acknowledging and addressing the nuisance, and showcase their ability to construct the project. Engaging with locals and including their interests can improve the image of a project and overcome potential problems at a later stage. It is concluded that the SLO framework is suitable for operationalisation to enhance road infrastructure projects, as it can help project developers generate additional value for society within their projects.
| Item Type: | Thesis (Master) |
|---|---|
| Degree programme: | Environmental & Infrastructure Planning |
| Supervisor: | Arts, E.J.M.M. |
| Date Deposited: | 25 Jul 2024 09:25 |
| Last Modified: | 25 Jul 2024 09:25 |
| URI: | https://frw.studenttheses.ub.rug.nl/id/eprint/4671 |
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