?url_ver=Z39.88-2004&rft_val_fmt=info%3Aofi%2Ffmt%3Akev%3Amtx%3Adissertation&rft.au=Wessels%2C+Cristian&rft.aulast=Wessels&rft.aufirst=Cristian&rft.date=2018&rft.title=Expectations+and+evaluations+of+social+media+use+by+neighborhood+organizations%3B+A+case+study+of+Chicago%2C+Illinois&rft.degree=Master