?url_ver=Z39.88-2004&rft_val_fmt=info%3Aofi%2Ffmt%3Akev%3Amtx%3Adissertation&rft.au=Huijbers%2C+M.M.J.&rft.aulast=Huijbers&rft.aufirst=M.M.J.&rft.degree=Master&rft.date=2010&rft.title=Van+pand+naar+klant