@phdthesis{theses_frw2468,
            year = {2018},
          author = {Ruben Laman},
           title = {Amsterdam: the European playground for tourists. How can the Internet of Things be used to manage overtourism?},
        abstract = {The World Tourism \& Travel Council (WTTC) has offered five strategies that could be used to solve overtourism. In this research, the role that the Internet of Things could potentially play in managing overtourism in Amsterdam is researched. This research was conducted by the studying of academic literature, research- and strategic documents of the municipality of Amsterdam, and primary data that gave insight into the behaviour of international tourists in Amsterdam. Based on these data it was concluded that the Internet of Things can play a substantial role in managing overtourism in Amsterdam. This can be accomplished when the Internet of Things is integrated into the strategies offered by the WTTC and is then used as to collect and supply data. With this data, the strategies offered by the WTTC can be realized which will potentially achieve the balance in tourism to be restored.},
             url = {https://frw.studenttheses.ub.rug.nl/2468/}
}