eprintid: 294
rev_number: 1
eprint_status: archive
userid: 1
dir: disk0/00/00/02/94
datestamp: 2020-04-23 05:14:49
lastmod: 2020-04-23 05:14:49
status_changed: 2020-04-23 05:14:49
type: thesis
metadata_visibility: show
creators_name: Oenema, G. R.
title: Satisfaction in merged municipalities: A case study in the north of the Netherlands, measuring the influence of possible factors affecting the changed satisfaction of the citizens in two villages in a merged municipality.
ispublished: pub
full_text_status: public
abstract: This research provides insight in the way public services can influence the general satisfaction of the new merged municipality in two villages. The satisfaction of the citizens in Balk and Lemmer were measured in their merged municipality, de Fryske Marren. Other factors were also taken into consideration, such as the relocation of the City Hall and for each village specific, the renovation of the village centre for Lemmer, and the arrival of an ASC in Balk. Data was conducted via surveys and analyzed through descriptive and non-parametric statistical tests. There were significant changes in satisfaction of the citizens for the measured factors.
date: 2017
date_type: published
thesis_type: bachelor
degree_programme: SGP
tutors_name: Couwenberg, O.
tutors_name: Imperiale, A. J.
keywords_local: Public services
keywords_local: Satisfaction
keywords_local: Merged municipalities
keywords_local: City hall
language_iso: en
titleorder: Satisfaction in merged municipalities: A case study in the north of the Netherlands, measuring the influence of possible factors affecting the changed satisfaction of the citizens in two villages in a merged municipality.
dbi: 5977277f7ddb4
imported_item: yes
date_of_import: 2020-04-22
imported_from: http://scripties.frw.eldoc.ub.rug.nl/root/ba/SGP/2017/groenema/
import_source_file: theses-frw-20200422132455-5977277f7ddb4.xml
date_issued: 2017-01-01
citation:   Oenema, G. R.  (2017) Satisfaction in merged municipalities: A case study in the north of the Netherlands, measuring the influence of possible factors affecting the changed satisfaction of the citizens in two villages in a merged municipality.  Bachelor thesis.   
document_url: https://frw.studenttheses.ub.rug.nl/294/1/Finalversion_Oenema_s2171791_S_1.pdf