@unpublished{theses_frw3232,
          author = {Tom Kloos},
           title = {Social Improvements in Smart City Hamburg},
            year = {2020},
        abstract = {The city of Hamburg cooperates with several commercial parties to meet Smart City goals. Interests of commercial parties and those of the citizens of Hamburg do not necessarily match. Previous studies showed that commercial parties not always do what is best for the citizens. Some vulnerable groups may be excluded. Also fear for the privacy violations by commercial parties exists. Governmental, academic and commercial experts on Smart City are consulted in this research. Also, three active citizens of Hamburg are interviewed to check how well-informed they are about Smart City Hamburg and whether they believe that Smart City Hamburg improves their liveability. Hamburg is doing well regarding data management but is not a perfect Smart City. Hamburg?s city council should watch over that not just technological measures are taken. A balance should be found in involving commercial parties and being independent as a city council. Also, the visibility and participation of citizens should be improved.},
             url = {https://frw.studenttheses.ub.rug.nl/3232/}
}