?url_ver=Z39.88-2004&rft_val_fmt=info%3Aofi%2Ffmt%3Akev%3Amtx%3Adissertation&rft.aulast=Kloos&rft.au=Kloos%2C+Tom&rft.aufirst=Tom&rft.degree=Pre-master&rft.date=2020&rft.title=Social+Improvements+in+Smart+City+Hamburg&rft.tpages=17