%0 Thesis %9 Bachelor %A Brink, Randy ten %D 2021 %F theses_frw:3529 %P 93 %T The parcel locker as a sustainable last-mile alternative: An explorative comparison between two neighbourhoods in the city of Groningen %U https://frw.studenttheses.ub.rug.nl/3529/ %X The last-mile in city logistics is very inefficient, expensive and polluting. New technologies, such as the parcel locker, are necessary to mitigate this problem. There is no research on how parcel lockers should be implemented in Dutch cities. The Dutch are known to travel a lot by foot and bike, suggesting that there is potential for the parcel locker to reduce the environmental impact of city logistics, on the condition that the parcel lockers are placed in such a way, that consumers will access them by using zero-emission modes of transport. Previous research shows that travel behaviour in general can already differ on the neighbourhood level. Therefore, this research compares two neighbourhoods in Groningen, these being the Noorderplantsoenbuurt (Traditional neighbourhood) and Reitdiep (Suburban neighbourhood). A questionnaire that links travel behaviour and the perception of the neighbourhood design to the usage of the parcel locker, was distributed to residents of both neighbourhoods. A Key finding is that the parcel locker seems to be a more promising solution in dense traditional neighbourhoods, as a small percentage of the suburban residents would still use their non-electrical car to travel to the parcel locker. This percentage of residents that prefer the use of their non-electrical car is of sufficient size to nullify the positive impact of the parcel locker on CO2 emissions.