eprintid: 354
rev_number: 1
eprint_status: archive
userid: 1
dir: disk0/00/00/03/54
datestamp: 2020-04-23 05:15:30
lastmod: 2020-04-23 05:15:31
status_changed: 2020-04-23 05:15:30
type: thesis
metadata_visibility: show
creators_name: Schotsman, P.
title: RELATIONSHIP MANAGEMENT DURING THE PRE-TENDERING PHASE OF INFRASTRUCTURE CONSTRUCTION PROJECTS
ispublished: pub
full_text_status: public
abstract: In this research, through in-depth semi-structured interviews with practitioners of the pre-tendering phase, insight is provided into how much institutional space contractors of the infrastructure construction industry have for communication with clients during the pre-tendering phase, and how they can utilize this space optimally. The main conclusions of this research are that firstly, clients often do not wish to exploit the full opportunities that the formal institutions allow due to risk avoiding behaviour. Continuing, too often conflicts about additional work arise between clients and contractors during latter stages of construction projects, making clients less eager to communicate with contractors openly at earlier stages of projects. This is of course an impasse. Furthermore, contractors lack clear strategy and consistency for relationship management. This research therefore concludes that if contractors would communicate more openly, positively, and consistently with clients, they would also create more space for themselves to communicate with clients.
date: 2019
date_type: published
thesis_type: master
degree_programme: EIP
tutors_name: Leenderste, W.L.
keywords_local: relationship marketing
keywords_local: infrastructure
keywords_local: construction
keywords_local: public procurement
keywords_local: opportunity space
keywords_local: institutional space
keywords_local: institutions
keywords_local: networks
keywords_local: stakeholder analysis
language_iso: en
titleorder: RELATIONSHIP MANAGEMENT DURING THE PRE-TENDERING PHASE OF INFRASTRUCTURE CONSTRUCTION PROJECTS
dbi: 5d4187fd2f71b
imported_item: yes
date_of_import: 2020-04-22
imported_from: http://scripties.frw.eldoc.ub.rug.nl/root/ma/EIP/2019/pschotsman/
import_source_file: theses-frw-20200422132455-5d4187fd2f71b.xml
date_issued: 2019-01-01
citation:   Schotsman, P.  (2019) RELATIONSHIP MANAGEMENT DURING THE PRE-TENDERING PHASE OF INFRASTRUCTURE CONSTRUCTION PROJECTS.  Master thesis.   
document_url: https://frw.studenttheses.ub.rug.nl/354/1/Thesis_Peter_Schotsman_10-5-2019.pdf