@unpublished{theses_frw3594, author = {Danique Hutten}, year = {2021}, title = {The effects of the sale of social housing complexes to commercial investors on the residential satisfaction of tenants}, url = {https://frw.studenttheses.ub.rug.nl/3594/}, abstract = {Years of pro-homeownership policies have created a long-term inflation of housing prices. As a result, the government has shifted their attention to the rental market and are stimulating commercial investors to enter this sector. One example of this is the introduction of a new law that allows housing associations to sell entire social housing complexes to commercial investors. The research aimed to (1) find out which strategies commercial investors apply to monetize their investment with the Dutch institutional context and (2) how the change of ownership affected the residential satisfaction of tenants. A multiple-case study research was executed by looking at five different social housing complexes that were sold by the ?Wooninvesteringsfonds? (WIF) to the commercial investor Round Hill Capital, who later re-sold the properties to another commercial investor Heimstaden. A mixed-method approach, containing a questionnaire and semi-structured interviews, found out that commercial investors apply rent-extraction and under-maintenance strategies. Furthermore, the study found that the application of under-maintenance strategies negatively affects the residential satisfaction of tenants. As tenants report that the presence of overdue maintenance negatively influences their level of residential satisfaction.} }