TY - UNPB M1 - bachelor N2 - Urban freight transport (UFT) is under pressure due to rapid urbanization and climate change. This results in the introduction of various measures and restrictions, forcing parcel delivery services (PDS) to deliver more efficient and sustainable. This would theoretically be possible with the help of the Smart City (SC) strategy, defined by the domains governance, people and technology. According to literature, technology is seen as the most common domain of the SC. These domains can be operationalized, using Smart Measures (SM) from the European NOVELOG (2016) framework. However, it should be noted that the applicability of these measures depend on their urban context. Thus, case studies and pilots are needed to investigate NOVELOG?s SM in different areas. This thesis researches the application of SM in the city of Groningen, in the context of the SC strategy. An exploratory case-study approach is used to conduct the research, applying both inductive and deductive codes to policy documents and semi-structured interviews. The results are presented using circle charts and quotes from various documents to clarify to what extent the Groningen government applies a SC strategy in its policies for PDS. The analysis of the policy documents and interviews show that Groningen is planning to implement multiple SM over the next few years, but most of these SM are still in progress and currently not yet operational. Groningen is therefore working on a SC strategy, but the results cannot yet be seen in practice. The research shows that the most common domain of the SC strategy in Groningen is governance, instead of the hypothesised technology domain. Currently, Groningen is planning to implement SM for its city, but to measure the improvement of sustainability in absolute numbers, Groningen needs to be properly mapped out. This thesis proposes to do a baseline measurement, for example on CO2 levels and sound measurements. In addition, the applied SM in Groningen could well be subject of a comparative study with other cities? appliance of SM. ID - theses_frw3835 UR - https://frw.studenttheses.ub.rug.nl/3835/ A1 - Stam, Aniek Y1 - 2022/// TI - Using the Smart City for Sustainable Parcel Delivery - A Groningen Case Study AV - public EP - 37 ER -