eprintid: 4671
rev_number: 5
eprint_status: archive
userid: 1
dir: disk0/00/00/46/71
datestamp: 2024-07-25 09:25:44
lastmod: 2024-07-25 09:25:44
status_changed: 2024-07-25 09:25:44
type: thesis
metadata_visibility: show
sword_depositor: 1
creators_name: Rijke, J.W. de
creators_id: S3792951
creators_email: j.w.derijke@hotmail.nl
title: Measuring and enhancing the social licence to operate in road infrastructure  projects – a case study of the Southern Ring Road of Groningen
ispublished: unpub
full_text_status: public
abstract: The public can contest infrastructure projects, resulting in project delays and budget overruns. In 
extractive industries, the Social Licence to Operate (SLO) concept monitors and enhances social 
acceptance. The SLO is the ongoing level of social acceptance reached among all affected by a certain 
project. It consists of four levels: withdrawal, acceptance, approval, and co-ownership. These are 
divided by legitimacy, credibility, and institutionalised trust boundaries, which can be examined using 
several criteria. However, limited research exists on how the SLO can be applied to enhance 
infrastructure projects. Therefore, to research the potential of the SLO in road infrastructure projects, 
a comparative case study analysis between five road infrastructure projects in the Netherlands is done 
to research how the SLO can be operationalised with an extended focus on the Southern Ring Road 
project in Groningen. Society's potential to disrupt a project via withdrawal of the SLO depends on 
their ability to unite, the level of protest, and their ability to seek attention from the media and 
politicians. To reach social acceptance for society, project developers should explain the common 
good, gain confidence by acknowledging and addressing the nuisance, and showcase their ability to 
construct the project. Engaging with locals and including their interests can improve the image of a 
project and overcome potential problems at a later stage. It is concluded that the SLO framework is 
suitable for operationalisation to enhance road infrastructure projects, as it can help project 
developers generate additional value for society within their projects.
date: 2024
pages: 63
thesis_type: master
degree_programme: EIP
tutors_name: Arts, E.J.M.M.
tutors_organization: Fac. Ruimtelijke wetenschappen, Basiseenheid Planologie
tutors_email: Jos.Arts@rug.nl
security: public
keywords_local: Social acceptance
keywords_local: Social Licence to Operate
keywords_local: Road infrastructure projects
keywords_local: Social impact sssessment
language_iso: en
date_issued: 2024-07-25
comment: Het was me een eer en een waar genoegen
citation:   Rijke, J.W. de  (2024) Measuring and enhancing the social licence to operate in road infrastructure projects – a case study of the Southern Ring Road of Groningen.  Master thesis.   
document_url: https://frw.studenttheses.ub.rug.nl/4671/1/Jelmer-de-Rijke-MSc-thesis-SLO-final-version-22-07-24.pdf