Hurenkamp, Roan (2022) Quality perception of demand responsive transport. Bachelor thesis.
|
Text
Thesis Roan Hurenkamp.pdf Download (1MB) | Preview |
Abstract
As most research on the performance and quality of demand responsive transport systems has been focused on a statistical and economical point of view, this research looks at the other, more qualitative side of the perception of a demand responsive transport system. It does that by firstly introducing the term DRT and diving into its characteristics and various forms. For this study, a qualitative research method has been chosen, consisting of an online survey combined with a physical approach to people using the DRT service in Apeldoorn. The survey gathered 38 responses across several evenings of actively surveying. The main research question of this research is “How do DRT-users perceive the quality of the network DRT-service?”. In addition to testing the importance of several DRT aspects, the report also dives into the possible role of quality perception of DRT on replacing other modes of transport. It also aims possible quality improvements towards the operator. Data gathered showed that users find punctuality to be the most important factor when using the service. Furthermore, it does not seem that DRT is a replacement to modes other than the bike and regular bus currently. Lastly, the information about booking a trip could be improved.
| Item Type: | Thesis (Bachelor) |
|---|---|
| Degree programme: | Spatial Planning and Design |
| Supervisor: | Bahrami, F. |
| Date Deposited: | 12 Jul 2022 12:29 |
| Last Modified: | 12 Jul 2022 12:29 |
| URI: | https://frw.studenttheses.ub.rug.nl/id/eprint/3852 |
Actions (login required)
 |
View Item |