Visscher H.J. (2015) Evolution of information channels within the tourist sector: A case study about Riga. Master thesis.
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Abstract
This research examines the question: “Are the current information channels between tourists and the tourist sector in Riga sufficient enough to fulfill the tourist’s need for information or should alternatives be proposed? There are five factors; regulation, technology, prosperity, competition and consumer behaviour that influenced the tourist sector and are responsible for the evolution of information channels. As a result multiple information channels have occurred such as Internet, and GDS. The information channels that are used to set the tourists and the supply side in contact with each other appear to meet the requirements to fulfill the tourist’s needs. New information channels do not seem necessary yet, but customer behaviour is changing and even older aged tourist segments are adapting the new channels offered by the tourist industry. Therefore the conclusion can be made that provision of new information channels may help to fulfill the tourist’s needs in the future.
| Item Type: | Thesis (Master) |
|---|---|
| Degree programme: | Economic Geography |
| Supervisor: | Steen, P.J.M. van |
| Date Deposited: | 23 Apr 2020 05:17 |
| Last Modified: | 23 Apr 2020 05:17 |
| URI: | https://frw.studenttheses.ub.rug.nl/id/eprint/500 |
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